As online users, we have become accustomed to instant gratification. Your website users are no different—they want a site that is easy to navigate, loads quickly, and addresses their concerns up front.

Providing a great user experience (UX) is the key to better conversion rates, better engagement, higher ranking in search engines, and increased time on site. Zach Stone and Gretchen Upright joined our monthly marketing webinar to teach us How to Improve User Experience on Your Website. Check out the webinar recording to learn:

• The basics of great user experience
• Quick ways to improve conversion
• How to increase site speed
• The five crucial components of a killer landing page.

As we promised, here is the link to register for a design consultation so we can show you specifically how your website could be improved.

Video is an incredibly powerful way to connect with your audience, establish your authority, and build trust with prospects. In fact, online videos will account for more than 80% of all consumer internet traffic by 2020 according to Cisco! Thankfully Jamie Kelly and Allison Benson  taught us How to Improve Online Marketing With Video in this month's Marketing Webinar. Jamie and Allison work with clients on creating the highest converting and most engaging marketing strategies—this almost always include a video plan. Check out the recording to learn:

• Why online video matters
• How to use it on your website
• How it can improve conversion
• Where to promote videos
• How to make high quality videos in your own office

Managing your online reputation is critical to your business. Reviews, social media, content, and client experience will all have an impact on your reputation. If you leave it up to chance, you’re playing with fire. Check out the webinar recording where Molly McCormick and David Waiter talk about the importance of:

• Branding your business through content.
• Using social media to your advantage.
• How to generate positive reviews.
• How to avoid negative reviews.
• How to use review generation to improve your local SEO ranking.

You can learn more about the Reputation Management Tool here, and request a free demo.

You’re doing all of the right things when it comes to your website, but is it working? Let’s find out! Jamie Kelly and David Waiter joined our webinar to tell you, How to Determine Your Online Success. These are the factors that impact your success; check out the recording to learn how to evaluate them:

• Local visibility,
• Backlink profile,
• Content,
• Reputation,
• Client experience,
• Competition,
• And paid marketing performance.

Here is a link the snapshot analysis which can give you an idea of what needs help and what is working. 

Think of your business like a tree: the roots of the tree are your marketing efforts, the trunk and branches are your business offerings, and the fruit on your tree are great clients. The stronger and healthier your roots, the bigger and healthier your business will grow.

Zach Stone and Tom Foster hosted our monthly marketing webinar to show you how to create the healthiest, most profitable marketing tree to set yourself up for success in the New Year! Check out the recording to learn:

• How everything you do plays a role in the success of your business,
• How your “marketing roots” impact your overall business
• How to evaluate the health of your marketing efforts,
• And how to set yourself up for success in the New Year!

A healthy marketing foundation will prepare you not only for 2017, but for years to come.

How can you accurately and effectively track which channels are bringing in the best leads or best cases? Legal Marketing expert Mischelle Davis joined us for another monthly marketing webinar to show you! Zach and Mischelle got back to basics in this webinar to provide the foundation for the most accurate, uncomplicated data tracking methods. 

Check out the recording to learn:

• Where to get the data,
• How to enter the data to get accurate results,
• How to manage data integrity,
• How to connect leads to cases,
• And proper nomenclature.

You have an excellent and effective marketing campaign in place and you’re getting tons of phone calls, but no new business. What gives?! Intake is the first real impression of what it’s like to work with your practice. Are you sending the right message? Even if you have a fabulous marketing campaign, a wonderful staff, and a great relationship with all of your patients or clients, a poor intake process can leave prospects feeling underwhelmed or neglected.

Bill Egan and Tod Novak, Intake Experts at Alert Communications joined our webinar to show you how each relationship starts with intake, and what you can do to ensure your marketing efforts are not going to waste! Check out the recording to learn:

• The benefits of using a professional greeting,
• How to use empathy as a secret weapon,
• How to have a caring conversation, not an interrogation,
• The importance of call control,
• And how to listen effectively in order to maximize profit.

You can learn more about Alert Communications and what they can do to help grow your practice here. If you prefer to listen to the podcast recording of this webinar, you can download it directly from iTunes or use the audio player below

You’re investing in marketing, but what are you getting out of it? We see it a lot—doctors and lawyers who keep spending marketing dollars, and don’t know if they’re truly benefiting from it, or flushing their money down the drain.

Mischelle Davis, marketing guru at Davis Law Group, joined us for the October 2016 Webinar to talk with us about her excellent methods for tracking the success of marketing efforts. Mischelle is aces when it comes to this stuff, and her insight is invaluable! Check out the recording and follow along with the slides to learn:

• How to get started,
• When to measure,
• What to measure,
• And how to account for multiple influencers.

Whether you are an attorney, doctor, or business owner you need to measure the effectiveness of your marketing (and be sure you’re doing it the right way!).

Ben Glass joined our webinar to share insights on some of the major themes we will be discussing at the Great Legal Marketing Summit, and to teach us how to build effective marketing funnels. Check out the recording and follow along with the slides to learn:

• Why marketing funnels are absolutely essential,
• How they work to draw in users and guide them towards a buying decision,
• How to create marketing funnels that will get clients to commit before they walk into the office,
• And which marketing tools other attorneys are using to get the biggest and best cases!

Whether you are an attorney, doctor, or business owner you need to have excellent marketing funnels in order to guide users to action. If you want to listen to the podcast, you can download it directly from iTunes or use the audio player below.

You can still register for the 2016 GLM Summit, but do it quickly—seats are filling up!

Social content is the kind of stuff you can share on social media that will actually generate engagement, so learn how to create it! Molly McCormick and Zach Stone hosted this webinar to teach you how to create social content, and they gave you tons of excellent examples. Social content is interesting, click-worthy, and visual—it is NOT a bunch of links back to general information on your website or in-depth, factual articles. Check out the webinar recording to learn:

• The difference between “social content” and “SEO content,”
• Why social content matters,
• How to create social content,
• And tips and tricks for generating social engagement.

You know social media is important, but it’s not doing you any good if you’re shouting into an empty room. Social content will bring attention to your brand and open the door for conversation with your audience. Check out the webinar recording to get inspired and follow along with the slides here.

As promised, here are the links to the infographic maker, Piktochart, and an article on how to record high quality video with an iPhone.

Google Analytics contains tons of information about your users—information you need to generate more website visitors, higher conversion rates, and better leads! It’s not enough to just see what’s happening on your website—the data in Google Analytics will tell you how to make better business decisions, and we can show you what to do with it. Watch to video and follow along with the slides to learn:

• How to set up a custom dashboard
• How to measure and track your goals and events
• Which campaigns bring the most traffic and conversions
• How to compare historical traffic trends
• How to determine where your visitors are located
• How to uncover your best and worst content
• How to discover site errors

And what you should do with all of this information!

Your website is the hub and funnel of all your marketing efforts. If you don’t use the data to improve your marketing strategy, you will lose leads to the competition. 

You can also download the podcast or listen to the audio recording here:

With the right message and strategy, you can have an incredibly effective and affordable ad campaign on Facebook. However, navigating the ad platforms, picking the right ad types, and setting up your campaigns for success can be really confusing, even for seasoned veterans. Zach Stone and Molly McCormick hosted the April 2016 webinar to teach you how to build effective Facebook ads from the ground up.

Check out the recording to learn:

• The difference between Power Editor and Ads Manager (and which one you should be using),
• When to boost a post and when to run an ad campaign,
• Your Facebook advertising options, and
• How to set up your campaign for success.

As promised, here is the tool that will identify the amount of text in an image, and if your ad is not approved but you believe it was a mistake, you can appeal a disapproved ad here. Want to make sure you're targeting the right people? Use this guide to define your perfect client or patient.

You hear it all the time—"Content is King!" but that information is not helpful if you don't know how to write great content.

We've pulled together a really helpful, comprehensive guide to writing great content. This podcast will not only help you understand the importance of different content types and why they are beneficial, but it will also finally explain how to actually write great content.

Not every case will be worth $1.8 million, but if it is, you better be prepared to secure that client before your competition does! Check out my interview with Ben Glass and to learn exactly how Ben managed to win and acquire his $1.8 million case, and how you can use the same strategy to bring in your own great clients and cases!

Check out the interview to learn:

• How Ben uses his website to attract the best clients and cases and still manages to run an incredibly successful law firm (yes, it can be done!).
• How his marketing strategies make the transition from prospective client to client seamless and easy. When you have the right strategies in place you don’t have to call and email every day; you have confidence—and proof—that your campaigns are doing the work for you.
• How Ben manages to have what we all want: freedom, control, and some serious bragging rights! No, I’m not exaggerating—Ben has two businesses, nine kids, a full case load, and he still shows up to work with a smile on his face and makes it home in time for dinner with his family.

We all talk about the things we’re going to do “in the new year” but how often do we really follow through? When it really comes time to start making things happen, our goals can suddenly seem daunting or something that we’ll “get around to eventually.”

Rem Jackson can help! Rem is our good friend and business partner at Top Practices, and he is an ace when it comes to goal setting, but even more importantly, he’s an ace when it comes to goal ACCOMPLISHING.

Check out the webinar recording for a step-by-step guide to actually accomplishing what you want. Sincerely, Rem’s advice—when applied in a real world setting—will help you clearly map out the path to making things happen.

Rem's goal setting workshop will teach you how to:

• Get organized through a deceptively simple exercise
• Prioritize your list of to-dos so you can start getting things done
• How to set S.M.A.R.T. goals in order to get to the finish line on time
• How to set long-term goals and actually follow through!

You can follow along with the slides here, and don’t forget to check out Rem’s Goal Setting Worksheets, as promised. In fact, don’t just check them out, fill them out, reference them, and use the worksheets to stay motivated!

So many people hyper-focus on their SEO, but don’t realize getting on the first page of Google is meaningless if you’re not getting business from it! Check out the November podcast recording to learn how to get those users to become leads, and those leads to become PAYING customers. Alex Hambrick, VP of Ngage Live Chat, joined us to talk about:

• How to get more leads from your website,
• What to do once you’ve got those leads,
• Common mistakes you’re making with your intake process,
• Why accountability matters,
• How voicemail may be ruining your business,
• The best practices for follow up and intake,
• And how to make sure you’re not steering people away from picking up the phone!

If you spend time hammering out content, setting up free offers, or posting to social media and you're still not seeing those leads come in, you know how frustrating it can be.You can't give up on great marketing, but sometimes great marketing takes a while to get the attention it deserves. Paid promotions will help you quickly and effectively get that attention while staying within your budget!

Check out the podcast recording to learn:

• Which general paid listings you should be taking advantage of.
• Which industry-specific paid listings you should be taking advantage of.
• How to target the right audience through Facebook ads.
• How to track the success and ROI of your paid promotions.
• How your paid promotion strategy should differ from your organic strategy—and why.
• How to avoid common pitfalls we see on a regular basis.

Most people don’t know who they should or should not hire—they just go with the applicant who has education and experience, or they’ll go with their gut feeling. More than anything, most hiring decisions are based on enthusiasm. 

This can be a toxic pattern! Are you hiring people because you have a really good feeling about them, or are you hiring people that will work well in their position AND with the rest of your team? It can be really difficult to know if you’re making smart hiring decisions. For most employers, they only really know if they’ve made the right decision once the new employee prospers or fails!

Jay Henderson has a 7 step system that will help create a team with the skill sets that balance each other out. Check out the podcast recording to learn more about Jay’s “secret sauce” and you can be confident in your hiring decisions.

When hiring a new employee, your job is to collect as much data as possible and remove all emotion. Jay can help you figure out the best way to collect that data and how to interpret what you see. One of the best and most objective ways to do this is through a performance analysis test. This mathematical test can’t be “cheated” and will give you impartial information. Even if a candidate has some red flags, they may actually be beneficial for the position you are trying to fill, and vice versa; looking perfect on paper does not mean the person will strive to do their best in the position.

Jay will help you understand the gaps in your hiring process so you can have your dream team, and work smarter, not harder!